Difficult People

How do you deal with difficult bosses, coworkers or other people you may encounter in your daily work life? Do they become an obstacle to achieve your goals? These questions, among others, will be discussed at a Female Faculty Network workshop titled `Dealing with difficult people.' The theoretical background of the workshop is based on the work of William Ury, a member of the Harvard Negotiation Project whose strategy presents a helpful tool to deal with work situations using a five step method. Trainer and coach, Linda van der Wal, will share her expertise in communication and personal effectiveness. She wrote the book Old habits, good intentions (available only in Dutch: Oude gewoonten, goede voornemens) and is a specialist on gender issues.